Order Processing/Call Center

Our team of customer care specialists are available from 9:00 AM to 7:00 PM EST (additional hours are available upon request), and are trained to deliver exceptional service for YOUR unique program during YOUR business hours.

KING UNIFORM provides dedicated customer call routing. We train our team to manage the communication to your employees in a way that fits your business.

Our team is measured on how quickly they answer your calls – over 75% of all calls are answered in under 90 seconds.

Order entry accuracy is essential to customer service excellence. KING UNIFORM’s order entry team delivers a 99.8% accuracy rate on over 100,000 orders per year!

KING UNIFORM offers automated phone ordering capabilities, fax, voicemail, and custom web ordering solutions.

The result: Your orders are handled quickly and efficiently by knowledgeable customer care specialists and automated systems that reduce time away from your business, limit return shipments, and virtually eliminate delays.